Grading Guide

Devices in Like New condition show little to no signs of previous use and are in excellent cosmetic condition. They have been thoroughly tested, fully functional, and closely resemble a new product in appearance and performance.

• No visible damage
• Like new exterior
• Fully functional
• Thoroughly tested

Devices in Fair condition may show light cosmetic wear from normal use. Every device is thoroughly tested and remains fully functional, making it a dependable choice at a lower price.

• Light signs of use
• Good overall exterior
• Fully functional
• Thoroughly tested

Devices in Used condition show visible cosmetic wear, marks, or scratches from previous use. They have been thoroughly tested and remain functional, offering strong value when appearance is less important.

• Visible signs of use
• Worn exterior
• Functional device
• Thoroughly tested

Devices graded For Parts are not fully functional and are intended for repair, component recovery, or specialist use. Their known condition is checked and clearly described before sale.

• Visible wear
• Repair required
• Parts or specialist use
• Condition checked

Every device arrives at our workshop, is inspected, repaired where a repair is possible, cleaned, and function-tested before it is listed. That process is what the “Professionally refurbished in-house” badge on a product page refers to: no resellers, no drop-shipping.

A grade describes cosmetic condition. Except for For parts, every grade is tested to be fully functional — a “Used” device is not a less reliable device, it is a more marked one.

The grade shown on a listing is part of what you are buying, so it is part of the contract:

• Every grade carries the same 12-month GnG Tech warranty.
• Every grade carries the same 14-day free return window.
• If a device arrives materially worse than its stated grade, that is a fault — see the faults and warranty section of our Terms of Service.

Because the goods are second-hand, cosmetic condition varies within a grade, and product photographs are illustrative rather than pictures of the exact unit you will receive.